Customer Help & Support
Get quick answers, troubleshoot course access, and move into a tracked support case when you need follow-through from the Lifeguard-Pro team.
Ask the chatbot first
Use Sandi for 24/7 help with login issues, course questions, purchasing guidance, and common support routing.
Open a tracked case
If you already have an account, use the Helpdesk Portal to submit tickets, read replies, and manage open issues securely.
Reach a human team
For urgent help, call +1-954-607-2282 or use the chatbot to provide your name and email so support can follow up.
How support works
Start with the chatbot for common troubleshooting and routing. If the issue needs a real support case, share your name and email in the chat or sign in to the secure portal first.
Logged-in customers should use the portal for ticket history and reply tracking. Anonymous visitors can still start here, then move into a tracked case once contact details are collected.